Market Woman help centre
Privacy policy
How Market Woman handles personal information used to operate the marketplace.
Information we collect
We collect account details, contact information, delivery addresses, order and payment references, marketplace activity and information supplied during vendor or rider verification. We do not ask you to send a password or full payment-card details through chat.
How we use information
Information is used to create and secure accounts, process orders and payments, arrange delivery, provide support, prevent fraud, improve the service and meet legal or regulatory obligations.
Who receives information
Only the information needed to fulfil an order is shared with the relevant vendor, assigned rider and service providers such as payment and communication partners. We may also disclose information when required by law or to protect users and the platform.
Retention and security
We retain information for as long as it is reasonably needed for the purposes above, including transaction records, dispute handling and legal requirements. We use technical and organisational safeguards, but no online system can guarantee absolute security.
Your choices
You can review and update key profile details from your account. For access, correction or deletion questions that are not available in the account, contact Market Woman using the details in the site footer.